Hong Kong Pet Patrol - Cat Neutering Plan (Female)

Terms and Conditions of The Promotional Plan:
After a successful payment, the system will immediately send a confirmation email and client will be contacted by Hong Kong Pet Patrol within 2 working day for the confirmation of booking date and location. Client can also call Hong Kong Pet Patrol (Phone: 2393 3381/WhatsApp: 9796 8990) one business day after order confirmation to make an appointment.

Validity:
The health check package is valid for 6 months (from the date of purchase) or it will be forfeited.

1. Bookings are only accepted at least one month after the animal's heat cycle to minimize surgical risks.
2. Customers must present a valid identification document and the order confirmation letter on the day of the appointment to verify their identity.
3. Once the order is confirmed, the purchased examination items cannot be changed, and no refunds will be given. If the customer decides not to proceed with some of the items included in the plan, partial refunds will not be arranged.
4. After the examination, if the doctor recommends the use or administration of additional medications, treatments, in-depth examinations, vaccines, or any follow-up actions, these services are not included in this plan.
5. After purchasing the vaccination plan, if the veterinarian determines that the pet's health condition is not suitable for vaccination, the plan price will be considered as the consultation fee for that day and no refund will be arranged.
6. The animal’s weight will be based on the measurement taken on the day of surgery. If the actual weight exceeds the weight specified in the purchased plan, the customer must pay the difference at the clinic on the day of surgery. If the actual weight is less than the specified weight, no refund will be provided.
7. The clinic manager has the right to decide on the arrangement of the medical staff responsible for this health check-up service.
8. In case of any dispute, Furmomo and Hong Kong Pet Patrol reserve the final decision.

Disclaimers:

1. All health check/health screening services are not for the purpose of medical diagnostic or therapeutic purposes.   When there is any sign of symptom/disease in your health, please consult Doctor immediately for diagnosis and treatment. 
2. The Merchant is the service provider of this Service/Product. Furmomo is not the service provider of this Service/Product.  Furmomo is irresponsible to any loss, injury or law action caused by using this service/product.  Any claims and inquiries should be addressed to the respective Merchant.