After the customer receives the successful payment confirmation email sent by Furmomo, our Customer Experience Team will call the customer within 1-2 days to schedule the time for the check-up. After payment made, the customer can also call or WhatsApp 6499 0999 to make a reservation one day later.
1. Medications, treatments, further tests, vaccines, or any follow-up procedures recommended as a result of the health screening are not covered.
2. Valid for one pet only.
3. The selection of medical staff is at the discretion of our hospital.
4. In case of discrepancies between different language versions, the English version of these Terms & Conditions shall prevail.
Disclaimers:
- All health check/health screening services are not for the purpose of medical diagnostic or therapeutic purposes. When there is any sign of symptom/disease in your pet's health, please consult Doctor immediately for diagnosis and treatment.
- The Merchant is the service provider of this Service/Product. Furmomo is not the service provider of this Service/Product. Furmomo is irresponsible to any loss, injury or law action caused by using this service/product. Any claims and inquiries should be addressed to the respective Merchant.
VetiVa Center For Animal Wellness
VetiVa Animal Hospital operates year-round, providing 24-hour consultation and emergency services to handle critical situations at any time, with the support of a pet ambulance. VetiVa’s specialty, general practice, and emergency services are managed by a professional veterinary team specializing in internal medicine, surgery, and cardiology, equipped with advanced medical facilities to offer comprehensive pet healthcare at a reasonable price.
Address: Unit 1906-1907 & Unit 2005B-06, K11 Atelier Victoria Dockside, 18 Salisbury Road, Tsim Sha Tsui, Kowloon
Contact: 2592 1000/ 6499 0999
Working Hour: Open 24 hours