Terms & Conditions:
After the customer receives the successful payment confirmation email from Furmomo, the VMA Tin Hau Veterinary Medical Centre will contact the customer by phone within the next 2 business days during office hours to arrange the appointment time and location for the physical examination. Customers may also call the centre to make an appointment one business day after order confirmation.
Validity Period:
The health check plan itself is valid from two weeks after the payment confirmation date up to six months. Customers must undergo the relevant examination within six months (calculated from the payment confirmation date); otherwise, it will be forfeited.
Disclaimer:
1. All health checks/services are not intended for medical diagnosis or treatment purposes. If your pet shows any signs of illness, you should immediately consult a qualified veterinarian for diagnosis and treatment.
2. This service/product is provided by the merchant. Furmomo does not operate or provide this service/product. Furmomo shall not be responsible for any errors, delays, losses, damages, injuries, or legal actions arising from the use of this service/product. All related claims or inquiries should be directed to the animal hospital/check-up centre or merchant providing the service.
Furmomo is an online platform facilitating appointments between pet owners and registered veterinary surgeons. We do not provide veterinary medical advice, diagnosis, treatment or medical services. For professional veterinary advice, please consult a registered veterinary surgeon directly.
This information is for general reference and educational purpose only, and does not constitute veterinary advice. Please consult a registered veterinary surgeon for professional veterinary advice if needed.