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Upon successful payment, a confirmation email will be sent immediately. Dplus will confirm the appointment within 2 working days.
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If a customer needs to change the shooting date/time/location, they must notify at least 7 days before the shooting date. Notifications made within 7 days of the shooting date will incur an administrative fee of $300.
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If the weather is bad on the day of the outdoor shoot (including rain, typhoons, etc.), a free rescheduling is allowed.
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If the service is canceled due to force majeure factors such as weather or the photographer's health, the customer can choose to reschedule for free or get a full refund of the deposit.
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Customers must ensure that their pets are in suitable health for the shoot and are responsible for their pets' behavior during the shoot.
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If equipment is damaged or personnel are injured due to the pet's behavior, the customer will be held liable.
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Customers are required to bring their own pet hygiene supplies (such as diapers, pee pads). If the pet defecates or urinates in the studio and causes contamination, a cleaning fee of $300 will be charged.
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The photo delivery time is within 7 working days after the shoot, provided via a cloud link for customer download, with the link valid for 1 month.
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Photos will be provided in digital JPG file format.
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Photo retouching includes facial and figure adjustments for the pet owner, as well as background editing.
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Our company retains all copyrights to the photos, and customers are granted personal usage rights.
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Without our company's written consent, customers are not allowed to use the photos for commercial purposes.
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Our company has the right to use the photos for publicity. If the customer disagrees, they must inform us in writing in advance.
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Services are subject to the terms and conditions set by Dplus; Dplus and Furmomo reserve the final right of review and decision.