After the customer receives the successful payment confirmation email sent by Furmomo, our Customer Experience Team will call the customer within 1-2 days to schedule the time for the check-up. After payment made, the customer can also call or WhatsApp 6499 0999 to make a reservation one day later.
1. Medications, treatments, further tests, vaccines, or any follow-up procedures recommended as a result of the health screening are not covered.
2. Valid for one pet only.
3. The selection of medical staff is at the discretion of our hospital.
4. If a urine test is included, you can inquire with the staff at the time of booking. They can pre-arrange for you to pick up a urine container at the clinic, so you can prepare by collecting a urine sample on the day of the test for analysis.
5. In case of discrepancies between different language versions, the English version of these Terms & Conditions shall prevail.
Disclaimers:
- All health check/health screening services are not for the purpose of medical diagnostic or therapeutic purposes. When there is any sign of symptom/disease in your pet's health, please consult Doctor immediately for diagnosis and treatment.
- The Merchant is the service provider of this Service/Product. Furmomo is not the service provider of this Service/Product. Furmomo is irresponsible to any loss, injury or law action caused by using this service/product. Any claims and inquiries should be addressed to the respective Merchant.
VetiVa Center For Animal Wellness
VetiVa Animal Hospital operates year-round, providing 24-hour consultation and emergency services to handle critical situations at any time, with the support of a pet ambulance. VetiVa’s specialty, general practice, and emergency services are managed by a professional veterinary team specializing in internal medicine, surgery, and cardiology, equipped with advanced medical facilities to offer comprehensive pet healthcare at a reasonable price.
Address: Unit 1906-1907 & Unit 2005B-06, K11 Atelier Victoria Dockside, 18 Salisbury Road, Tsim Sha Tsui, Kowloon
Contact: 2592 1000/ 6499 0999
Working Hour: Open 24 hours